Confluence Solutions
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About Us

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About Confluence Solutions

Scott is a sales and operations professional with over 25 years of experience. He built a national aviation division from the ground up, running operations across Denver, Orlando, Detroit, Phoenix, JFK, and LaGuardia. That experience taught him what actually holds a growing business together: not the sales pitch, but the operations underneath it. He founded Confluence Solutions to bring that same discipline to other companies.

Scott is also a certified career and executive coach, and holds the belief that a solid foundation in operations leads to stronger sales and business growth. Outside of work, he enjoys whitewater rafting and downhill skiing, and lives in Utah with his wife.
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Frequently Asked Questions
 


We are already busy running day-to-day operations. How much time does coaching require?
We design our programs around real operational schedules. Coaching and training are structured so you and your managers can implement improvements directly on active job sites without pulling key people away from the job.

Can you help us write proposals for complex or high-value bids?
Yes. We assist with technical proposal drafting, helping you clearly articulate your operational plan, safety standards, and labor models. We ensure your bid stands out on value and capability.

What experience do you have with large-scale or high-traffic facilities?
Our framework was built over 25 years of running national custodial operations for major aviation hubs - including JFK, LaGuardia, Denver, Detroit, Phoenix, and Orlando.
 

How are your audits different from the reports our janitorial contractor gives us?
Contractor reports are self-graded. We provide completely independent, unbiased site verifications.
 

How does ServiceCheck help me keep clients?
ServiceCheck acts as an early-warning system. We independently audit your job sites and collect client feedback before minor issues become contract-ending complaints. It gives you the real-time data you need to fix operational gaps while there is still time to protect your margin and reputation.